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Yimikang Tech. Group Co., Ltd. Company Profile

Yimikang Tech. Group Co., Ltd.
Yimikang Tech. Group Co., Ltd.
Company Details

Main Market:

Worldwide

Business Type:

Manufacturer

Brands:

YMK

Year Established:

2002

Export p.c:

50% - 60%

customers served

18,000

Introduction

Founded in 2002, YMK Technology Group Co., Ltd. is a national high-tech enterprise. lt was listed on the Shenzhen Stock Exchange in 2011 (SZ.300249).

 

At the beginning, YMK focused on reliable, efficient, energy-saving thermal management technology and applications for precision environments, providing critical thermal management equipment for data centers. With the application of informatization to digital technology, YMK has relied on its long-term industry engineering and in-depth understanding of customer scenarios to form a 4WD driven full industry chain layout of critical equipment, intelligent engineering, software monitoring & management, and intelligent services in the digital infrastructure industry, developing into a green solution service provider for the entire life cycle for physical critical infrastructure, and is committed to building a leading brand for green digital infrastructure and zero-carbon data center solutions.

 

The company currently has 3 enterprise technology centers, dozens of operation centers in China & Southeast Asia, and is dedicated to working with customers to achieve sustainable development.

Service
We have set up a perfect after-sales service system:
 
① Localization:
  • Local delivery and after-sales service team
  • Local storage of spare parts
 
② Standardization:
  • After-sales service level agreement (SLA)
  • Standard service process
 
③ Professionalization:
  • 7*24*365
  • Three-tier technical support system
 
Service Process
 
Customer's request for repair → Request acceptance and designating → Remote support/delivery of spare parts/on-site repair → Report confirmation → Order closing → Follow-up visit
 
3-level Service Response System
 
① Local service team:
Working closely with customers; quick response; feedback on major issues;
 
② Technical support center:
Technical support for major issues and on-site response;
 
③ Technical expert group from headquarters:
Technical support for difficult issues and on-site response;
History
  • 2002: Established in Chengdu High-tech Industrial Development Zone in China;
  • 2003: Recognized as a National high-tech enterprise;
  • 2006: The modern manufacturing base completed and put into operation;
  • 2011: Listed on the ChiNext, pioneering the industry on the A-share market; stock code: 300249;
  • 2017: YMK Intelligent Green Industry Base completed and put into operation;
  • 2022: The establishment of the subsidiary in the Asia-Pacific region marks a full-scale effort to expand into overseas markets and serve global customers
Our Team

China Headquarter: Chengdu

Overseas Office: Malaysia

Overseas Sales Director: Andy Liu

 

 

Send your inquiry directly to us

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